Privacy Policy

At Auralis, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

• Name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment information
• Order details
• IP address
• Device, browser, and usage data
• Marketing and website interaction data

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Send order confirmations, shipping updates, and customer service messages
• Respond to inquiries and support requests
• Improve our website, products, and customer experience
• Prevent fraud, abuse, and unauthorized transactions
• Analyze website traffic and performance
• Show relevant marketing and advertising
• Send promotional emails if you have subscribed

3. Advertising, Analytics, and Tracking Technologies

We may use cookies, pixels, tags, and similar technologies provided by third parties such as Shopify, Meta, Google, and analytics providers to:

• Understand how visitors use our website
• Measure ad performance
• Improve marketing campaigns
• Deliver relevant advertising and remarketing

These technologies may collect information about your browsing behavior, device, and interactions with our website.

4. Payment Information

Payments are processed securely through third-party payment providers. We do not store your full payment card details on our servers.

5. Sharing Your Information

We may share your information with trusted third parties only when necessary to operate our business, including:

• Shopify and e-commerce service providers
• Payment processors
• Shipping carriers
• Fraud prevention providers
• Marketing and analytics partners

We do not sell your personal information.

6. Data Retention

We retain your information for as long as necessary to:

• Fulfill orders
• Provide customer support
• Comply with legal obligations
• Resolve disputes
• Enforce our policies

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt out of marketing communications

To make a request, contact us at contact@vitalite-ring.shop.

8. Cookies

We use cookies and similar technologies to improve your browsing experience, remember preferences, analyze site traffic, and support advertising. You can manage cookies through your browser settings.

9. Third-Party Services

Our website may include links to or integrations with third-party services. We are not responsible for the privacy practices of those third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact

If you have questions about this Privacy Policy, contact us at:

Auralis
Email: contact@vitalite-ring.shop